Consumer Complaint Detail

KIA / SPORTAGE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004026497 Incident Date: Apr, 02 2004
Consumer's City: GARDNERVILLE Consumer's State: NV
Vehicle Transmission Type: AUTO Manufacturers Name: Kia Motors America
Model Name: SPORTAGE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNDJA723325 Date added to File: May, 23 2021
Date Complaint Received: Jun, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 26 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Heat shield broke away, muffler affected and needs replacement due to heat shield. my mom contacted the kia dealership in reno, nv regarding the issue. the person she spoke with stated my car was under warranty, but since (while i was traveling and in ca and the rattle got so bad i had a licensed mechanic wire it together) he says it is now not covered under warranty. my mom asked the guy at the dealership who she should contact, such as, kia motor america, as a possible assembly line issue. he stated to her (and she has a complaint for filed out as well through nhtsa today) "the dealership." my concern is a safety issue and concerns over a "dealership" turning in safety issues to the proper authority, let alone my car should have been fixed regardless of who touched it as i was traveling out of state. the muffler had to be wired or it would have fallen off due to the heat shield breaking away and damaging the muffler system. i have a young child and her safety comes first!