Consumer Complaint Detail

KIA / SPECTRA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004026527 Incident Date: Jun, 27 2004
Consumer's City: WHITE Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Kia Motors America
Model Name: SPECTRA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:control module (tcm, pcm)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNAFB121245 Date added to File: May, 23 2021
Date Complaint Received: Jun, 27 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Feb, 14 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: consumer has filed a safety complaint #6259431 with federal trade commission. concerning automatic transmission failure on same issue as stated in odi #10125427. also, consumer spoke with the manufacturer kia motors. manufacturer said someone would be in contact with consumer within 3 days. it has been 2 weeks and consumer has not heard anything. consumer said that transmission shifted into a lower gear for no reason. last time vehicle was at dealer it would not go very fast, and the engine was very sluggish. consumer said that it was like trying to pull out in a higher gear than 1st or 2nd. gear. when driving on the highway at 70 mph the car would down shift to a low gear and it would drop to 35 mph. dealer indicated that something was making the vehicle drop into safe mode, which caused vehicle to stay in second gear. dealer replaced transmission control module (tcm), replaced the throttle body, and has done something to the grounds. in february the dealer replaced the transmission . currently they replaced the tcm, added a new computer , and adjusted linkage cables for transmission. however, consumer maintained that problem became worse. *ak