Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004027483 Incident Date: May, 31 2004
Consumer's City: Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4GP45373B Date added to File: May, 23 2021
Date Complaint Received: Jul, 06 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 15 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: beginning last year owner was having repeated problems with vehicle. about two weeks ago, there was a noise coming from front end, two or three people looked at it and couldn't find a problem. then another dealership found the problem which was the bushings had not been greased, and all front end suspension bolts were loose. no recalls on the vehicle as far as owner knows. as owner was driving the vehicle for the last few months, there has been a cracking noise and a snapping noise that seemed to come from the front suspension. this problem happened everytime the vehicle was driven. there are no other problems, problem with front end seems to be fixed. vehicle has been repaired 15 times in the last year. these repairs have had to do with steering and suspension noise. there have been bushings replaced, steering fluid replaced, and the transmission had to be replaced at 15,000 miles.*ak