Consumer Complaint Detail

TOYOTA / MATRIX / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004028203 Incident Date: Nov, 10 2004
Consumer's City: PAWLING Consumer's State: NY
Vehicle Transmission Type: MAN Manufacturers Name: Toyota Motor Corporation
Model Name: MATRIX Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2T1KR32E74C Date added to File: May, 23 2021
Date Complaint Received: Aug, 22 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: May, 21 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: 2004 toyota matrix xr, the vehicle has a problem with the steering, there was a noise coming from the steering yoke, consumer states the steering did not feel right, the consumer had taken the vehicle to the dealer to be repaired, the dealer told the consumer that the problem was because the splash guard was dragging, the dealer put two pins in the splash guard, because the pins were missing, the consumer took the vehicle to the dealership again to be repaired, the dealer told the consumer that the problem is with the steering yoke, previously the transmission had went out on the vehicle, the transmission seemed to have a loud noise coming from it. the consumer took it to the dealer. there was damage to the case and the dealership replaced the transmission because the vehicle was still under warranty. the vehicle is currently at the dealership waiting for a yoke replacement. the dealership told the consumer that it is on back order, all these problems occurred during normal driving conditions. according to the dealer the steering was not still under warranty the first time the consumer took it to the dealer. the vehicle is no longer under warranty now, the vehicle was purchased in may 2003. *nm the clicking noise is still present when turning the wheel. *sc