Consumer Complaint Detail

TOYOTA / PRIUS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004028295 Incident Date: Jul, 13 2004
Consumer's City: RENTON Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: PRIUS Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTDKB20U940 Date added to File: May, 23 2021
Date Complaint Received: Aug, 04 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Feb, 14 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the contact owns a 2004 toyota prius. the car goes into a mode where it will not let the consumer shift into gear and because it is electric shift, the consumer does not know that he was unable to shift into gear. if he is on a hill this condition would make the vehicle coast down hill. when the consumer gets into the car, presses the brake and presses the power button the car goes into the ignition on mode instead of the ready mode. if he is looking at the dash he can tell this has happened but if he does not look at the dash he would not know that he was unable to shift the car into gear. if the car is on a slope it will go down the slope as soon as he lets off the brake and stepping on the gas does not make a difference. obviously if there is anything in front or behind the car and there was something in the cars path down the hill he would run into it. also, two visits to the dealer unable to duplicate or fix the problem because it is intermittent. *nm *jb