Consumer Complaint Detail

TOYOTA / CAMRY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004028493 Incident Date: Jul, 21 2004
Consumer's City: SAN JUAN CAPISTRANO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: CAMRY Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTDBE32K520 Date added to File: May, 23 2021
Date Complaint Received: Jul, 12 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 19 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our car is a 2002 toyota camry le with the 4-cylinder engine, automatic transmission, and cruise control but it does not have abs. i purchased the car from the original owner in october 2003 and, at the time of the accident, had about 35,000 miles on it. based on the original owner''s records and my own, no electrical work had ever been done on the car and the battery was the original. the accident occurred on july 22, 2004 in mission viejo, california in broad daylight and in clear weather. colleen was alone in the car and was not hurt. the air bag did not deploy. there was about $3,500 in damage. the accident occurred as my wife was parking the car when she arrived at her doctor''s office for an appointment. as she made a left turn into a parking stall, she slowed to almost a stop half way into the parking space. the gear lever was in the normal drive position and her foot was on the brake. suddenly, the car lurched forward jumping over the cement parking space bumper, over the curb at the end of the parking space, and squarely into a block wall just a foot beyond the curb. the surge in acceleration must have lasted less than a second since the total distance traveled was only about 6 to 8 feet and yet resulted in $3,500 damage. my wife was really shaken by the incident and has driven very little ever since. she swore her foot was on the brake all the time. later, however, since there seemed to be no other possible cause, she convinced herself that her foot must have slipped off the brake and onto the accelerator. eventually, she accepted blame for the accident and, as a result, our insurance company raised our rates considerably. after the car was repaired, i took it to a toyota dealer and told them about the accident. i asked them to check for any problems with the accelerator and they found everything operating ''normally''. no problems were ever identified with the transmission or the accelerator.