Consumer Complaint Detail

DODGE / DURANGO / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004028733 Incident Date: Dec, 31 2003
Consumer's City: WOLCOTT Consumer's State: CT
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 13 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In 2004 i took my vehicle to my mechanic to check my front drivers door lock and right back passenger door locks. they are making loud screeching noises when they try to lock or unlock. he told me he contacted dodge and it was very expensive to repair, but what surprised me most eas that the dealer he spoke to was well aware iof the problem and not surprised to hear of the problem. due to the cost the doors were not repaired. now all doors except the back left passenger door screech loudly and either do not lock at all or stay locked. when i brought my vehicle in to have a recall on the ball joints repairs they told me my doors weren't the worst they had heard and they would get worse. i don't understand how dealers can know this problem exists and nothing be done by dodege to fix the door locks. it's really sad that at anytime someone can just open my car and even worse, i have 2 small children in my car with me all the time and if we ever had an emergency, they could either be locked in the car or they could fall out since some doors don't lock at all.