Consumer Complaint Detail
MERCURY / MOUNTAINEER / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004028772 | Incident Date: Nov, 29 2004 |
| Consumer's City: MONROE | Consumer's State: MI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: MOUNTAINEER | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control:accelerator pedal |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4M2ZU86W22Z | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 13 2005 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 29 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dt: about two years ago owner purchased the vehicle 2002 mercury mountaineer. right away owner complained of acceleration problem. while driving on the road vehicle felt like it was shifting when it accelerated. vehicle usually did this about 25-30 mph or even higher speeds. the rpms would raise and increase speed. it felt like a transmission problem because it would accelerate, and raise the rpms without warning. there were no lights to indicate a problem. the first time the vehicle was taken to the dealer they didn't know what the problem was. the dealership was cooperative. the dealer replaced about half the transmission because they were thinking that it was a transmission problem. the problem has remained about the same and was still going on. when it accelerated by itself it sped up about 5-10 mph. the rpms went up by about 1000. owner would like to make the office of defect investigation investigators aware that he would like to have someone come and check out the vehicle, and even take the vehicle away for further analysis if they would like to. he another vehicle to drive, and insisted about getting the problem with the accelerator repaired.*ak |