| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004028931 | Incident Date: Nov, 18 2004 |
| Consumer's City: QUEENSBURY | Consumer's State: NY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Honda (American Honda Motor Co.) |
| Model Name: ACCORD | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, air:disc:rotor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1HGCM56374A | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 14 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 15 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: a grinding and shaking when braking, was told by the dealer that i must not be used to the anti-lock braking system the roads were completely dry and no reason for the anti-lock brakes to come on, i called my dealership again , they proceeded to tell me it just needed a minor adjustment and it was all set. back a 3rd time , they replaced the front brakes and realigned , to which i recieved the car again unfixed . service manager was very arguementive and rude and told us there was nothing wrong with our vechicle and if we had a problem from here we would need to speak the honda motor corp. service manager . he indicated that it was a problem that honda is seeing in the accords in states where the climates are varied and cold, also he said he would roll up his sleeves and get it fixed for us. after 13 days in the repair shop and new brakes,tires,rims and some other minor componets our car was returned to us with the original service person having a totally different tone to his voice and he also said he was not sure if they fixed it ! well, guess what they did not !!!!!!!! my car is just over a year old and they want me to fix it yet again and i feel like they should give us a new vehicle or buy us out of this one and they said no that they only obligation is to keep fixing it and that was from the dealer and the honda consumer relations department also. the relations department offered to have a different dealer work on it but i just feel like this car is a lemon. in my own investigative work with a few people i know who have the same vehicle as me (3 people) 1 has had the exact problem (different dealer), 1 has had no brake problems and 1 has had brake problems but not exactly like ours. in addition when talking with the honda motor corp. consumer relations it took weeks for them to contact me and when i finally did talk to them they said they would have it fixed 1 more time but could not guaranteee me that the problem would be fixed. |
