Consumer Complaint Detail

KIA / SEDONA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004029090 Incident Date: Aug, 13 2004
Consumer's City: CUMBERLAND Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: Kia Motors America
Model Name: SEDONA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 15 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We've had many problems w/ kia sedona. the biggest has been brakes/rotors. we noticed a loud grinding noise & vibration not even a year after we got it, especially when going downhill. contacted dealer & they replaced the rotors at 13,000 miles. not even 4,000 miles later they were back in the same condition. took the van to a brake service center (not the dealer) to have the brake pads changed & was told the rotors were warped. i explained to the man what we had been through & he felt strongly that it was a defect. contacted our dealer again and took the van in. was not even there 10 minutes, they did not want to hear it! would not do anything for us! so far, we are told we can only purchase rotors directly from the manuf. & so far, the rotors that have been on this van from the manuf. have not been good! i've talked to several other kia sedona owners & they have expressed the same problem with their vehicle!! we are sorry for trying a kia! the airbag light came on approx. 3 wks ago and stays on all the time that the van is on! i took it in for service and was told there's a defect in the passenger side seat belt buckle but they had none in stock so had to order it. was told that the airbag probably would not deploy if we're in an accident but they did not seem to mind letting us drive around like that for an undetermined amount of time. said they would send a card in the mail when they get the part in! the passenger's side window started not working! about every other day it would just stop! i told the service dept about this at the same time i took the van in for the airbag light & was told, well its not doing it right now so we can't do anything about it! the window is still giving us problems but about every day now instead of every other! we've tried to trade this vehicle in a few times & we can only get about half of what we owe on it! we were even told about a week ago that there are major problems with the clearcoat on it!