Consumer Complaint Detail

DODGE / RAM 2500 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004029117 Incident Date: Sep, 30 2004
Consumer's City: MOUNTAIN HOME Consumer's State: ID
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7KU28C04G Date added to File: May, 23 2021
Date Complaint Received: Jul, 16 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 26 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At less than 4000 miles on my '04 dodge ram 2500 i experienced violent shaking in the front-end at about 70-75 mph. i had to slow to about 35 to recover. this occured on a poor stretch of interstate therefor i avoided this stretch for sometime. at about 13000 miles i experienced the same problem and had to come to a complete stop to recover. this occured three more times on that trip and each time the onset occured at a slower speed. the shake is so violent that there is no steering control and slowing to abruptly enhanced the problem. i have seen several similar complaints on the internet yet only five reported to the nhtsa. there are currently three other pickups with the same problems being serviced at the same dealership i took mine to. i was told by the mechanic that they haven't tracked the problem and dodge has been of no help. i currently have 600 miles on it since the repair and the problem is back. this problem without a doubt will cause a fatal crash. i am currently restricted to town driving until this problem is solved. note: the date noted below for the date and mileage of occurence is only an estimate.