Consumer Complaint Detail

ISUZU / TROOPER / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004030142 Incident Date: Apr, 23 2004
Consumer's City: DALE CITY Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Isuzu Technical Center of America, Inc.
Model Name: TROOPER Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JACDJ58X817 Date added to File: May, 23 2021
Date Complaint Received: Jul, 22 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 23 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought my new automobile on the 24th of june 2001. on april 24, 2004 the trooper broke down and i had it towed to sheehy chevrolet dodge isuzu dealership. before the truck broke down the transmission light and engine light came on. at this time the truck had 56,680 miles on it. i picked the truck up on april 28, 2004 from the sheehy dealership. i paid sheehy $173.22 for the repairs they made and rented a car which cost me $175.61. on may 3, 2004 i took the truck to lindsay chevrolet to be repaired because the engine light had come on and the truck felt like it was about to brake down again. at this time the truck had 56,777 miles on it. on may 11 2004 i took the truck to brown''s buick and isuzu dealership because the engine light had come on again. at this time the truck had 57,140 miles on it. this time the repair work cost me $584.32. on july 22, 2004, i took the truck in for a oil change and told the service consultant about the truck not running right. near the end of 2004 ( not sure of the exact dates) i had the truck towed to the brown''s dealership. the brown''s dealership had to order a transmission. it took nearly a month for them to get the transmission and repair the truck. so i had to renedt a car. july 5, 2005, i had the truck towed back to browns because the past problems were happening again. brown''s dealership replaced the transmission once more. i picked the truck up about closing time on the 14th of july 2005. as i was driving home i experience the same problems again. on july 18, 2005, i had the truck towed back to browns. at this time the truck has around 76,000 miles on it. july 20, 2005, max hahne, the service consultant called me and said another transmission is on order because of internal failure in the transmission. so my truck is at the dealership waiting to be fixed again. should the isuzu corporation or the dealership reimburse me for rental car expenses and or replace the truck because they have a defective product?