Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004030905 Incident Date: Dec, 23 2004
Consumer's City: MARTINEZ Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:tailgate:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C4GP54352R Date added to File: May, 23 2021
Date Complaint Received: Jul, 26 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 17 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2002 town and county lxi sometimes liftgate will not open with power button, remote control, nor manually. a dinging/bell noise occurs when it fails. sometimes power sliding door will not close with power button nor remote control. door begins process to close and before it latches, it kicks back open. i purchased this vehicle in 2004 from my parents who purchased it new from the dealer. they had the same problems from time of purchase, but the dealer could never get it to duplicate the problem. it seems to be reoccurring and happening more often.incident date and failures only reflect my experiences, not my parents.incident date is only for the first, because there have been many. i would like to take my vehicle in and have this failure/problem resolved, but wanted to find out about other complaints, since there has not been a recall. i did read about another investigation concerning a similar problem with the liftgate.