Consumer Complaint Detail

HYUNDAI / SANTA FE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004031367 Incident Date: Mar, 31 2004
Consumer's City: REYNOLDSBURG Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: SANTA FE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KM8SC73D74U Date added to File: May, 23 2021
Date Complaint Received: Jul, 30 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We bought this vehicle 4/04 and ever since we drove it off the lot, brand new, it has had the problem of hesitation upon acceleration. we have taken it to our "service department" numerous times and they say that there isn't anything they can do to fix it as no code registers on their diagnostic machine. after reading about all of the other people with the same problem i am amazed that no one has done anything to force hyundai into resolving this issue. if no one has been injured in an accident because of a serious lack of power upon acceleration then it's only a matter of time. hopefully it won't be anything worse than an injury. this vehicle now has 26,000 miles on it and it has the same problem every day. it would also appear that it is common practice for employees in the "service dept." to deny any problem that can't be seen easily. this is my second santa fe and will definitely be the last. *nm