Consumer Complaint Detail

VOLVO / TOW HITCH / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004031715 Incident Date: Sep, 11 2004
Consumer's City: AURORA Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: TOW HITCH Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Equipment
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1LZ56D2X2 Date added to File: May, 23 2021
Date Complaint Received: Aug, 01 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 07 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: "service engine soon" (ses) light came on recently purchased this car with 55000 miles on odometer. call to volvo indicated that this usually meant that the etm (electronic throttle module) needs cleaning. call local independant volvo mechanic. he had me check the color of the label on etm. said that i had the original etm and that claing does no good, etm needs replaced as he has seen this issue many times. had independent mechanic replace etm at a cost of ~$800. further investigation on internet found that this is a very common occurance. also noted that i had purchased an extended warranty with car and that the warranty explicitly exluded etm....coincidence? i think not.....the etm failure is not only a safetly hazzard (car can not go > 20mph when ses comes on..) but for a car of the alledged quality of a volvo to have a prt such as a throttle module go bad at 55000 miles is crazy. in addition it appears that the replacement etm will be subject to the same problem in the future...note that the vin of this vehicle is [xxx], 1999 volvo v70-xc. updated 07/19/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)