Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004032191 | Incident Date: Jul, 31 2004 |
| Consumer's City: MEBANE | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:wiring:interior/under dash |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2C4GP44341R | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 02 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 04 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Radio shorted out in hot and humid weather conditions when a/c was in use. after several episodes of shorting out, all lights on the instrument panel also shorted out and radio/cd/tape unit was non-functioning from that day, 8/1/05, until present. when dealer investigated, said water was leaking into radio and caused short to back speakers. dealer fixed instrument panel but could not fix radio/tape/cd unit. subsequently, in january 2005, i read that chrysler had issued a recall for 2001 vans with this problem because a fire could result in the rear speaker, but it only recalled units with the basic radio, not the combination radio/cd/tape unit as in our van. our unit is thus excluded from the recall by the vin number. numerous attempts to get chrysler to expand their recall have been unsuccessful---they have merely "documented my complaint." will it take a catastrophic fire to get them to expand the recall? not to mention that we have lived without a radio/cd/tape player for a year while we have attempted to get this resolved! the vents over the radio have allowed a/c condensation to short the radio out completely and i want the unit replaced asap! *nm |