Consumer Complaint Detail

BRIDGESTONE / BRIDGESTONE / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004032891 Incident Date: Jul, 14 2004
Consumer's City: VIRGINIA BEACH Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Bridgestone Americas Tire Operations
Model Name: BRIDGESTONE Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 07 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchase a new chevrolet suburban in june 2004 from priority chevrolet in chesapeake virginia. at about 4000 miles i noticed the inside edges (about 1 inch wide) on the front tires were wearing more than the rest of the tire surface, i called the service department of the dealership and they told that while they are aware of the problem with uneven tire wear on suburbans that it is not a warranty covered item. i took the vehicle to firestone and they told me the cambers needed to be adjusted. the tires on the front continue to wear faster on the inside edges than the rest of the tire surface. i am very diligent about service of my 3 automobiles. if this is a persistent problem with suburbans as it was stated to me, my concern is that the uneven tire wear is an accident waiting to happen. these potential tire failures need to be brought to the attention of general motors. even if an accident does not occur these tires are not cheap. once the inside wear becomes bad enough the tires will not pas inspection thus creating a cost to the vehicle owner at a premature time. i feel this is a dangerous situation which needs to be brought to the attention of gm. *jb