Consumer Complaint Detail

DODGE / RAM 2500 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004033348 Incident Date: Mar, 31 2004
Consumer's City: KEAAU Consumer's State: HI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7KU28C64G Date added to File: May, 23 2021
Date Complaint Received: Aug, 09 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the contact owns a 2004 dodge ram 2500 diesel. the contact complained about front upper and lower ball joint problem. the failure mileage the first time was 5000 miles,the upper ball joints had to be replaced. the failure mileages the second time was 20,300 miles and the upper and lower ball joints had to be replaced. the upper ball joints were changed twice, and the lower ball joints were replaced once in a year and a half period. the factory tire size was lt26570r17. at first incident the tires and rims were factory equipment, and at the second incident it was after market equipment.*ak