Consumer Complaint Detail

TOYOTA / SIENNA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004034648 Incident Date: Nov, 23 2004
Consumer's City: LEXINGTON Consumer's State: KY
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Seat belts
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 17 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2000 toyota sienna in which seat belts lock with little movement after being retracted from the car wall (i do not know why it is designed this way, and had been bothered by the design well before what i report here). one day my 6 year old daughter moved around while under the seat belt and was entangled in it. she kept trying to get herself out, but the belt would only move a few millimeters into the wall, and never outwards. by the time i realized what was going on she was groaning in pain with the belt tightly around the belly and to the seat. i had to cut the belt to get her loose (which later cost about $200 to replace). the repaired belt works with the same technology as the old, and all others in the car. *nm