Consumer Complaint Detail
OLDSMOBILE / ALERO / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004035909 | Incident Date: May, 10 2004 |
| Consumer's City: NOVI | Consumer's State: MI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: ALERO | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control:accelerator pedal |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G3NL52T61C | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 06 2005 | Complaint Type: LETR |
| Incident Reported To Police: No | Purchase Date: Aug, 12 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Comments: on july 25, 2005 i contacted oldsmobile customer assistance center regarding service needed on my 2001 alero. i stated that it was my understanding that the speed control accelerator pedal on my vehicle was the subject of a recall by the manufacturer. i have not, however, received any notice that corrective repairs will be performed. specifically, my vehicle fails to comply with the requirements of federal motor vehicle safety standard no. 124, accelerator control system's is hot ambient conditions, the accelerator pedal arm may stick at the attachment to the bracket and not return to the engine idle position when i lift my foot from the accelerator pedal. as a result, failure to return to idle could result in a vehicle crash. i initially advised the dealer of this problem on may 11, 2004 and they informed me that my car required throttle body cleaning and service, which they charged $82.95. i returned the car to the dealer again on june 27, 2005 for the same problem and they performed the same service for $84.95. on july 25, 2005 i brought the car back to the dealer with the same complaint. they lubricated the throttle pivot and charged me $44.11. to date i have paid $212.01 and the dealer never informed me that a recall had been issued for this problem. i would appreciate your help in verifying if the repair should be covered by the manufacturers recall program and the exact remedy to correct this problem. *jb |