Consumer Complaint Detail

VOLKSWAGEN / TOUAREG / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004036979 Incident Date: Jun, 24 2004
Consumer's City: RUSSELLVILLE Consumer's State: AR
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: TOUAREG Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVGBC77L04D Date added to File: May, 23 2021
Date Complaint Received: Sep, 01 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 23 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2004 volkswagen touareg that hesitates upon acceleration from a cold start approximately 20% of the time. this hesitation presents a hazard to both passengers in the touareg and passengers in vehicles of oncoming traffic. vehicle begins to accelerate then hesitates. it is impossible to determine when this might occur. also, there was a recent incident where the touareg hesitated and the vehicle behind the touareg had to rapidly brake to avoid rearending the touareg. it has been returned to the dealership on 4 different occasions with this complaint however the dealership indicates they cannot duplicate the complaint. volkswagen of america states no problem found. the following questions on this form are not applicable as numerous incidents have occurred on numerous dates and we are not able to indicate the exact number of incidents. the answers given are only to allow us to proceed with this questionaire.*ak