Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004037672 Incident Date: Dec, 06 2004
Consumer's City: ACWORTH Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist:hose, piping, and connections
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 09 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: december 7, 2004 i took my van into the dealership because it was making this loud sound on the drivers side and was worse when i turned the wheel. they said they performed the recall which fixed the problem. 3 months later i noticed the noise had returned. i took it in on july 7 to have them check the loud noise again and they said they could not duplicate the problem. i once again took it in beginning of august for same problem. this time they had the vehicle 4 days and replaced the power steering. took it home and the noise was still there. i took it in one week late for the same loud noise. this time they kept it 2 days and replaced the power steering hose. well i took it in again today 9/7 for the same noise and have offered to go in tomorrow morning to diagnose the problem myself. *jb