Consumer Complaint Detail
DODGE / RAM QUAD CAB / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004038201 | Incident Date: May, 11 2004 |
| Consumer's City: FOWLERVILLE | Consumer's State: MI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: RAM QUAD CAB | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:driveline |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1D7HU18D13J | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 10 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 20 2003 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a terrible launch shudder in the drive line of my truck, which the dealer has been unable to repair. i bought the truck sept 03 and returned it to the dealer may 04 with 2027 miles on it. the truck would shake at approximately 20 mph on a hard acceleration the dealer said he went back to the dealer several more times for the same complaint but they couldn't duplicate the problem so there was no fix. finally, on july 25, 2005, at 9028 miles a service tech went for a ride with me and felt the shudder. the dealership replaced the driveshaft and said the vehicle was fixed. i drove off the dealer parking lot and the shudder started as soon as i hit the public street. i drove right back into the dealership and told them the problem hasn't been corrected. the dealer has since removed and reinstalled the exhaust system, removed and replaced 2 bearing in the rear end, an entire rear axle assembly and the engine motor mounts. none of these have worked. jeff kosiba, from chrysler engineering, company phn# 313-493-3359, called the dealer and told him that the rear brakes were hanging up at will and that the following should be removed and replaced: the rear brake hubs, brake pads, calipers and rotors. this repair hasn't been completed as of this date. please investigate asap, this is a dangerous vehicle. *nm |