| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004038312 | Incident Date: Jun, 30 2004 |
| Consumer's City: BOSTON | Consumer's State: MA |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: A6 | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:control arm:lower arm |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WAUED24B8YN | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 11 2005 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 31 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dt: the contact purchased a 2000 audi a6 in august 2003. the vehicle had 93,000 miles on it when purchased. the contact was not sure weather or not the 90,000 miles service was completed because he was not supplied with service records by audi. a local dealer completed this work several months after this car was purchased. later, the vehicle failed inspection because of wear on the control arms. this failure occurred in july 2004. the control arms were replaced by a local repair shop or audi specialist, not the dealer. within a month of the replacement the contact received a recall notice for the control arms. contacted audi, and was instructed to submit the repair invoice to audi. no one was contacted for four months. when the contact further inquired, he was told the application was denied because audi claimed that they were unable to contact him by phone. the reimbursement was refused because they vehicle service records were not included. however, the vehicle was previously an audi lease vehicle and the records should have been available through audi where the contact purchased this vehicle trough a broker. *ak |
