Consumer Complaint Detail
MERCEDES BENZ / 420 / 1995
0 Injured
0 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004038538 | Incident Date: Jul, 14 2004 |
| Consumer's City: ARGYLE | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: 420 | Model Year: 1995 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:wiring:front underhood |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: WDBGA43E9SA | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 12 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Oct, 19 1995 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Two major failures of wiring on my 1995 s420. (1) main wiring harness shorted, burned insulation and failure to operate. dealer claimed normal with a car this age. (2) throttle actuator wiring harness shorted, again burned insulation and operate in limped mode only. contacted regional manager and mb usa, resulting in sending in damaged part to mb usa for engineering study. one month later i contacted the president of mb usa. one week later i was contacted by mb usa customer service, was told they (mb usa) knew nothing about the engineering study. i contacted my local dealer,who claimed the faulty actuator was shipped to mb usa. there is not only a serious engineering problem with these wiring harnesses but unconscionable that they choose to ignore it. further, i found customer service to be pretty much non existent, particularly at mb usa. *jb |