Consumer Complaint Detail

VOLVO / V70XC / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004038726 Incident Date: Nov, 26 2004
Consumer's City: FORT COLLINS Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: V70XC Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1LZ56D9Y2 Date added to File: May, 23 2021
Date Complaint Received: Sep, 14 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 07 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: During last thanksgiving break, my husband and i drove our 2000 volvo xc from new mexico home to fort collins, co. the morning of our departure, the ets (electronic throttle module) light came on, then went out. on the way home, the care shuddered and lurched, and lost power with acceleration. it took us 6 hours to travel 125 miles from colorado springs to fort collins, and we were trying to beat a snow storm. we literally limped home. it was terrifying. we took the car to our local volvo dealer, and the diagnosed it as a failed electronic throttle module. it cost about $854 to replace it. it was not warranty work, and the dealer said nothing about this being a common problem volvo was already aware of -- even when we asked. i now understand volvo has known about this problem for more than five years and has done nothing about it. i am also aware that some volvo dealers have been paying the cost to replace the units. we were not so lucky. virginia mohr-callahan, fort collins, co. *nm