Consumer Complaint Detail

MERCEDES BENZ / E320 / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004039501 Incident Date: Jan, 20 2004
Consumer's City: MENDOTA HEIGHTS Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: E320 Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBEA66EXSC Date added to File: May, 23 2021
Date Complaint Received: Sep, 20 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The engine wiring harness and ea/cc/isc(part m16/1,electronic accelerator/cruise control/idle speed control) wiring insulation has badly deteriorated on my 1995 e320 cabriolet due to heat fatigue from poor manufacturing. this car has 92000 miles. the decay has reached the point of leaving bare exposed wire within the harness. these wires make contact causing the engine to stall, surge and set misc. engine codes. it is just a matter of time until...who knows. this is a known problem to owners of these vehicles as evidenced by conversation threads on several well regarded forums. the general understanding is that mercedes was attempting to create eco-friendly wire insulation that would degrade in the landfill. it was a great idea, but has failed miserably. in my opinion someone is going to be seriously injured if this problem is not resolved with a recall. now. this is not by any stretch of the imagination a part that is prone to failure. my feeling is that by waiting it out mercedes is hoping these cars will just go away. if you would like i can provide digital images of the harness clearly showing the decay. quite frankly it is outrageous. i also do have a bad harness that i kept. i hesitate to send it as i may be forced to try and recondition it somehow. the cost of a new harness is ridiculous not to mention i would end up with a harness that will do the same thing unless they have changed there ways for this part! here are the forums i mentioned above. http://www.mercedesshop.com/shopforum http://www.benzworld.org/forums http://forums.mbworld.org/forum. i can not believe that a company known for a high quality long lasting product would duck out of their responsibility in this issue. *nm