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NHTSA Complaint Number: 004039791 | Incident Date: Aug, 03 2004 |
Consumer's City: NORTH KINGSTOWN | Consumer's State: RI |
Vehicle Transmission Type: AUTO | Manufacturers Name: Volvo Car USA, LLC |
Model Name: S80 | Model Year: 2001 |
Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:fuel injection system |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: YV1TS94D311 | Date added to File: May, 23 2021 |
Date Complaint Received: Sep, 22 2005 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: May, 11 2001 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 5 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: We own a 2001 volvo s80 with an electronic throttle module problem that we attempted to have the volvo dealer fix in august 04. the car had 98,000 miles on it at that time. the dealer claimed to not be aware of any problems with the etm, but that they could attempt to clean the system, which they proceeded to do at $566. the problem wasn't fixed, but the dealer said they could now fix the problem for an additional $1000. this really irked me, i never went back, now it is a year later and the car still is not fixed, but it won't pass inspection un til it is corrected. i've visited several non-dealer mechanics who have all said they can't fix the problem, so i'm stuck having to go back to a dealer who has tried to swindle me. i recently became aware of the thousands of complaints about this problem with the volvos, but i refuse to have the untrustworthy and "unknowing" volvo dealership touch the car. i now have found a mechanic who formally worked for volvo attempt to repair the car. it will probably cost me doulbe what the volvo mechanic has said it would, but there is no faith in the dealership. i un derstand there is a class action lawsuit against volvo because of this problem, i will save all my receipts for the possibility of filing a claim either with you or with the lawsuit plaintiffs. |