Consumer Complaint Detail

VOLVO / S80 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004039791 Incident Date: Aug, 03 2004
Consumer's City: NORTH KINGSTOWN Consumer's State: RI
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: S80 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:fuel injection system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1TS94D311 Date added to File: May, 23 2021
Date Complaint Received: Sep, 22 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 11 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We own a 2001 volvo s80 with an electronic throttle module problem that we attempted to have the volvo dealer fix in august 04. the car had 98,000 miles on it at that time. the dealer claimed to not be aware of any problems with the etm, but that they could attempt to clean the system, which they proceeded to do at $566. the problem wasn't fixed, but the dealer said they could now fix the problem for an additional $1000. this really irked me, i never went back, now it is a year later and the car still is not fixed, but it won't pass inspection un til it is corrected. i've visited several non-dealer mechanics who have all said they can't fix the problem, so i'm stuck having to go back to a dealer who has tried to swindle me. i recently became aware of the thousands of complaints about this problem with the volvos, but i refuse to have the untrustworthy and "unknowing" volvo dealership touch the car. i now have found a mechanic who formally worked for volvo attempt to repair the car. it will probably cost me doulbe what the volvo mechanic has said it would, but there is no faith in the dealership. i un derstand there is a class action lawsuit against volvo because of this problem, i will save all my receipts for the possibility of filing a claim either with you or with the lawsuit plaintiffs.