Consumer Complaint Detail

DODGE / CARAVAN / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004039818 Incident Date: Aug, 31 2004
Consumer's City: MORRIS PLAINS Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Seats:mid/rear assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 22 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 29 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: noticed that around september 1, 2004 that the designed seat of the second row seats hinge in the front seat locks on the back. when locking the seat it appears that they are lock. but, in reality, they are not locking in the back of second row seat. there is no indication that the seat is not properly locked. when children are in the seat and its is not locked it will rotate forward. the row in front features a hard plastic handle that if the children would hit would cause even more damage when not properly locked down. this happened with the consumer's child in the vehicle, and the entire weight of the seat was on him. he hit the back front seat, and this broke teeth. contacted manufacturer and they just complaint. *ak