Consumer Complaint Detail

FIRESTONE / AFFINITY / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004040603 Incident Date: Dec, 30 2004
Consumer's City: HIGHLAND Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: FIRESTONE TIRE & RUBBER CO.
Model Name: AFFINITY Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8JW84R52Y Date added to File: May, 23 2021
Date Complaint Received: Sep, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 29 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My saturn lw300 has approximately 42,000 miles. the tires were replaced due to cupping on 11/20/03 or 21,875 miles. a service bulletin was put out for the shim kit. on 12/31/04 or 37,199 i brought my vehicle back to the dealer and questioned the wear and tear of my second set of tires. i had only had this set of tires on for 15,000 miles. they offered to replace the tires at dealer price. i refused there is something wrong with the fact that the tires on my "tire eating vehicle" only seem to last for a very short period of time. i am now needing to replace the tires again and this will be the third set in 42,000 miles. that's only an average of 14,000 miles. my tires are now down to the "unsafe" area of the tires and i must replace them for the third time. after contacting the saturn corporation they said that they have received new alignment specification and would only pay for one set of tires. if the shim kit was installed properly i would not have to be replacing the tires for the third time. *nm