Consumer Complaint Detail

LEXUS / LS400 / 2000

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004040662 Incident Date: Sep, 28 2004
Consumer's City: NORTH WOODMERE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: LS400 Model Year: 2000
Vehicle Involved in a Crash: Yes Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: JT8BH28F4Y0 Date added to File: May, 23 2021
Date Complaint Received: Sep, 28 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Feb, 14 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the caller said while driving 50 mph the vehicle accelerated to a faster speed very quickly. there was an accident. the caller sustained injuries. a police report was taken. the caller said the vehicle was accelerating without warning for about a year. the caller called the manufacturer the day of the accident and told them about the problem. dealer said they would get back to him. he was told nothing was wrong with the car a few weeks before the accident. dealer was contacted after the accident, and they said they will set up an appointment to find the cause of the problem. on september 26, 2005 at 8:00 am, manufacturer said they would call in two days. this was before the accident. after the accident they said they would come and look at the vehicle. the caller said she called manufacturer again on september 27, 2005 at 9:00 am to tell them of the accident, they said someone would call back. on september 28, 2005 manufacturer said it would take six to eight weeks to look at the vehicle. the caller told them they were going to sue, and the manufacturer said they will not come to look at the vehicle. *ak