Consumer Complaint Detail

PONTIAC / AZTEK / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004040896 Incident Date: Aug, 15 2004
Consumer's City: PEMBROKE PINES Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: AZTEK Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3G7DB03E42S Date added to File: May, 23 2021
Date Complaint Received: Sep, 30 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 15 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On august 16, 2004 i purchased a 2002 pontiac aztek from pines pontiac buick in pembroke pines florida, one reason for this purchase was the certified use car sticker and what it meant. within a few days i went back to the dealer with a complaint of (1) the rear end sounds like it was falling off the vehicle especially when you drove over expansion joints or any thing in the road over a 1/2".the dealership claimed that their was a tsb to replace the ball joint on the rear wheel, i still have the problem today. but of much serious concern is the fact that my vehicle is a veratrak all wheel drive, which was making a moaning noise with every turn left, or right. the car was taken back to the dealer ship numerous times to no avail this was done a few times during the so called warranty period and many times after that. to this day the noise have gotten so bad that it appears on acceleration when i turn into my drive way,any left or right turn. at this point the dealer told me i am out of luck and there is nothing that they can do about it. i am very afraid that soon the rear end will leave me stranded and the dealer have left me holding the bag on what could be a costly repair to me i would appreciate someone looking into this complaint and see if any other owners of like vehicle have experienced the same problem,thank you. *jb updated 12/7/2005. *nm