Consumer Complaint Detail

MERCEDES BENZ / HEADLIGHT LENSES / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004041416 Incident Date: Jul, 20 2004
Consumer's City: HUNTINGTOWN Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: HEADLIGHT LENSES Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Equipment:electrical
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBKK47F2XF Date added to File: May, 23 2021
Date Complaint Received: Oct, 04 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 04 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Brake lights burn out frequently on my 1999 mercedes slk 230. light sockets burn with discoloration and plastic melts at the socket and circuit board on the rear of the taillight. it is very difficult to remove the burned socket from the fixture. the intent of the design is to use finger pressure to twist the socket out. due to the melting it requires the use of a wrench that then damages the socket sometimes to an unusable condition requiring replacement at owner cost. dash "bulb out" warning light is too dim to notice and hidden from view behind the steering wheel. bulb out warning light illuminates sometimes when there are no lights burned out so this makes it useless to determine what bulb is actually out if any. my car was in the mercedes shop for 30 days and returned to me with the comment ''condition could not be duplicated'' in regards to the taillight. all they had to do is remove it to see the burnt condition but they chose to ignore the problem. i have had to purchase a handful of sockets to keep on hand as they need replacing every month or so. i even purchased a new set of taillights, the entire housing and new sockets thinking this would solve the problem but they burned out a month later. i have turned the taillight over to nhtsa. *jb