Consumer Complaint Detail

DODGE / RAM 1500 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004042362 Incident Date: Aug, 11 2004
Consumer's City: SIMI VALLEY Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7HC13Y8VJ Date added to File: May, 23 2021
Date Complaint Received: Oct, 11 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I took my '97 ram 1500 to the dealer in 2002 for paint delamination on the hood. they had the hood painted for a $150.00 charge to us. soon thereafter the paint started to peel on the right fender and the cab roof. at this point i was still unaware of any actual factory defect, or paint delamination issues. i took the truck into the dealer again in 2004. the service manager took pictures, and requested assistance from the main office. he mentioned to me that the paint for this and previous years was defective, and i could probably count on a partial payment by check, to have the truck paint fixed. we were denied any assistance becaue of the milage (139,000) and the fact that they already helped us once. *nm