Consumer Complaint Detail

GMC / ENVOY / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004042815 Incident Date: Nov, 14 2004
Consumer's City: SATELLITE BEACH Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ENVOY Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:storage:tank assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKDS13S732 Date added to File: May, 23 2021
Date Complaint Received: Oct, 15 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 21 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There is a fueling problem with the vehicle. the problem is intermittent but happens regularly enough (30% to 40% of the time) to have the potential to be a safety hazard or cause serious physical hazard to the operator. the vehicle on occasion will not accept gas into the fuel tank and then will immediately cut off the fuel supply and then back up and splash fuel out onto the operator while attempting to fuel the vehicle. it may take numerous attempts before the tank will accept the fuel, all the while splashing fuel out of the filler on each attempt. on other occasions, the tank, as it approaches full, will just splash gas out of the fuel filler without warning or any indication without cutting off the gas pump fill hose as it normally would. this condition can be a serious physical and health hazard to the operator since gas gets on the skin and the cloths of the operator, causing a burning sensation and subjecting the operator to other safety concerns. the fuel spill can also be considered an environmental and fire hazard. a number of different gas pumps and gas stations have been tried with the same results during fueling. this would rule out a problem with one pump or filling station causing the problem. the problem has even occurred in different cities. *jb