Consumer Complaint Detail

CHEVROLET / SUBURBAN / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004043012 Incident Date: Oct, 18 2004
Consumer's City: ENDICOTT Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNFK16T31J Date added to File: May, 23 2021
Date Complaint Received: Oct, 16 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the consumer owns a 2001 chevrolet suburban. in october 2004 the vehicle quit. a fuse was replaced at a cost of $137.75. this amount included the towing fee. on 12-07-04, the vehicle experienced the same problem. the consumer had to pay $306.00 to have another fuse replaced. this included diagnostic fees. on 12-14-04, the same problem occurred and the dealer replaced the fuel pump at a cost of $567.55. the contact received recall campaign# 05v155000 concerning the fuel pump about three-four months ago. the dealer and general motors refused to reimburse the consumer for the aforementioned work performed because the recall hadn't occurred. the recall stated that the consumer would be notified on 10-19-05 because the parts were available. the consumer thought that this was a very unusual amount of time for him to wait for reimbursement. *ak (11/22/05) *sc