Consumer Complaint Detail
PONTIAC / GRAND PRIX / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004043134 | Incident Date: Oct, 31 2004 |
| Consumer's City: PIQUA | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: GRAND PRIX | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:linkages |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2G2WS522841 | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 17 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 21 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased the car in august 2004. several months after the purchase i took the vehicle back to the dealership because i heard a clunking noise coming from the front of the vehicle when making a right or left hand turn. after the car was serviced, the dealership explained that gm is well aware of the issue (the dealership had received a notice from gm) but that a recall had not yet been done on the vehicle for this issue. the dealership said it had to do with a mount bracket that needed be torqued. if the bracket became too loose it could separate causing the driver to loose steering. i was never told that i would have to periodically take the vehicle back in to be serviced for this but yet again several months later i am beginning to hear the clunking. the steering also seems much more loose than it previously did. i also am beginning to hearing a clicking noise in the steering column, along with the clunk. i do feel this is a serious problem with this vehicle that gm should definitely be held accountable for. *jb |