| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004046433 | Incident Date: Jul, 09 2004 |
| Consumer's City: STATEN ISLAND | Consumer's State: NY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: RX330 | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:sun/moon roof assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2T2HA31U44C | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 14 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 09 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On july 10,2004 i picked up my new vehicle, a lexus rx 330 from the bayridge lexus dealer in nys. within a 1/2 hour, while testing the safety features of vehicle, i had placed a large stuffed animal (in place of a human body part of a adult or child). although all the windows and remote rear door automatically opened when coming into contact with foreign object ( stuffed bear), the sunroof jammed the bear between the closing glass and frame i immediately brought the vehicle back to the dealership with the stuffed animal still jammed in the sunroof back to the dealership the service technician were unable to dislodge the stuffed animal's head from the jammed sunroof (imagine if this was a child's body part???) and had to dismantle the sunroof to remove the stuffed animal and had me return on the 12th determine the cause and to fix the sunroof. since that time, this same vehicle has been repaired by the same lexus dealership a minimum of 6 times for problems with the sunroof. all the while i was returning with the vehicle to be get sunroof repaired, i was under the impression that they had reported this obverous safety defect that a foreign object (stuffed bear over 2 1/2' in length and as soft as a child's hand) would get jammed between the closing glass and the frame of the sunroof without a safety feature to automatically open the window if a foreign object gets in way of closing as with the remote truck closing system and the automatic windows this vehicle is factory equipped with. nys has the lemon laws for new vehicles sold that are defective. it was during this process in collecting my service records from bayridge lexus that i discovered that they never looked into this matter as a safety defect, nor was it reported (to the best of my knowledge) to any official agency that car manufactures are required to report possible safelty defects. *jb |
