Consumer Complaint Detail

DODGE / CARAVAN / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004048634 Incident Date: Sep, 08 2004
Consumer's City: EUGENE Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Parking brake
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Dec, 03 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 04 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Brakes on 2002 dodge caravan lock when parking brake is used overnight. when releasing parking brake in morning, unable to move vehicle forward or backward. in attempting to do so to get moving, after numerous attempts, customer will hear a loud pop noise and brakes free up. this is a continuing problem, not just one time. took to the dealer and was told that the brakes were dirty. was charged $168 when we did not proceed with "repairs" to be told that a headlight was out and that the brakes were dirty. we knew the headlight was out! and the brakes were not dirty. have not returned to this dealer since (kendall in cottage grove, oregon). *nm