Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004053557 | Incident Date: Nov, 19 2004 |
| Consumer's City: MODESTO | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWMA63B0XE | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 21 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 05 2004 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 1999 volkswagen passat 1.8l turbo engine with 71,000 miles stopped suddenly; then check-engine light came & car would not re-start. check-oil light had been intermittently on for 2-3 miles prior, but oil was checked and it was actually overfull. 803 miles prior, vw service dept had serviced car for check-engine light, and replaced turbo recirculation valve and hose. oil has been changed every 3000 miles since car was purchased used, with 30,000 miles, in feb. '04. vw service department claims failure was caused by engine becoming oil-starved due to sludge in oil take-up tube. sludge caused by not using synthetic oil, although it is not required. cam gear was damaged, leaving metal pieces throughout engine. entire engine, turbo and catalytic converter had to be replaced. vw denies any responsibility. parts may still be w/mechanic, i certainly do not have facilities or desire to store an entire ruined engine. *nm |