Consumer Complaint Detail

DODGE / RAM 2500 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004053763 Incident Date: Dec, 07 2004
Consumer's City: GILBERT Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Power train:automatic transmission:park/neutral start interlock switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7KA28C04G Date added to File: May, 23 2021
Date Complaint Received: Jan, 23 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 16 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle is a 2004 dodge ram 2500 with automatic transmission and a diesel engine. i exited the vehicle to check an issue with home construction. put the vehicle in neutral on a flat street in phoenix opened the door and walked approximately 20 feet. a coworker yelled at me as my truck took off in reverse , wasn't rolling. while going backwards the door hit palates of roof tile and bent the door back. the truck eventually rolled into a home and stopped. the gear was still in neutral. called dodge, was told there was no problem with truck and there was nothing to correct. a year later, there was a recall for this same problem. called dodge to make a claim, and was told that this vehicle was not included in the recall due to the vin although my truck and options match the recall description. i want my vehicle fixed, and the insurance company reimbursed for the repairs $3000. think the recall needs to be expanded and not be based solely on vin numbers, but the description of the vehicle and associated options listed in the recall.*ak