Consumer Complaint Detail

DODGE / DURANGO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004054116 Incident Date: Sep, 23 2004
Consumer's City: WINTHROP Consumer's State: ME
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4HB38N04F Date added to File: May, 23 2021
Date Complaint Received: Jan, 24 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 13 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: on september 24, 2004 the battery was replaced. on december 29, 2004 the battery cable was rerouted per recall. on may 6, 2005 the vehicle overheated, the following parts were replaced the hub/drive fan, thermostat, water pump, and the spark plugs. on may 16, 2005 overheated the radiator had to be replaced. on august 12, 2005 the vehicle overheated. the following parts were replaced the heads, valves, camshaft,and sprocket. on october 18, 2005 the vehicle had squeaky brakes, brake pads replaced and rotors turned. the right rear axle leaked and needed to be replaced. on january 17, 2006 the radio cut in and out, dashboard controls were flickering on and off. no problems were found. also, i asked for the brakes to be checked for the same type of vibration. stated there was no safety issue, but rotors needed to be replaced. on january 20, 2006 the vehicle was again brought to the dealer for the radio, dashboard, and stalling. the car was kept for two days and returned without any solution. on s january 22, 2006 again my vehicle stalled at a traffic light. on january 24, 2006 was again brought in to the dealer. i spoke with the service manager on january 25, 2006 and he told me that chrysler said static electricity from the seat caused the problem. he was then advised to spray the seats with something to eliminate the static electricity. the car was to be delivered to me by an employee of the dealer, when the gentlemen arrived he told me that the car radio started cutting in and out, and the dash board went crazy, he then left with the loaner car and i proceeded to call the dealership, driver came back to pick up my car once again to return to the dealership. when he tried to start the vehicle it would not start, a technician was sent to my home to replace the battery. the battery was replaced, an vehicle was off to the dealership. *ak