Consumer Complaint Detail

TOYOTA / SEQUOIA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004054785 Incident Date: Aug, 14 2004
Consumer's City: COUNTRY CLUB HILLS Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SEQUOIA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:hatchback/liftgate:lock
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TDBT44A12S Date added to File: May, 23 2021
Date Complaint Received: Jan, 31 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 17 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Rear door (hatch) will not open. i have spoken to three other people who have the same vehicle and they are or had the same problem. the locking mechanism seem to rust out and this is suppose to be a seal compartment, the cost of the repair is about 500.00. this lock is in a place where you as a owner has no control over it nor is there a way for you to maintain it or do preventive maintenance. on it. this problem just happens with no warning, i took it to the dealer the first time and they fix it so it would work and it did for about two months then it fail again this when the dealer inform me of the cost of the repair. is about 500.00. the next time i went to the dealer for this problem i was charge 59.00 just to find out the problem, when the dealer inform me of the cost of the repair. about 500.00 you need this lock and hatch to work because if you have a flat tire the only way to get to the spar tire is to open the rear hatch and crank the spare tire down. *nm