Consumer Complaint Detail

FORD / FOCUS / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004055010 Incident Date: Sep, 30 2004
Consumer's City: PLYMOUTH Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Steering:linkages:tie rod assembly
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1FAFP38Z64W Date added to File: May, 23 2021
Date Complaint Received: Feb, 03 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jun, 29 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle was traveling on highway, weather was clear, road was dry. steering wheel began to vibrate, vehicle suddenly veered to right and out of control. vehicle struck guard rail head on, upon impact air bags did not deploy. my wife was seriously injured when her head struck the windshield. she received cuts to her forehead, multiple contusions and a fractured ankle that will require surgery to repair. the vehicle was inspected by a crash investigator and it was determined that a defective tie rod was the likely cause of the loss of control and there was sufficient force to deploy air bags. *nm