Consumer Complaint Detail

FORD / WINDSTAR / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004055826 Incident Date: Nov, 01 2004
Consumer's City: TEMPLE TERRACE Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Feb, 11 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1) there were 2 major problems with our ford windstar 2001 which we bought brand new from our dealer. the first problem: we thought there was a lot of smoke coming out of exhaust. it looked like it was burning oil. took it in to the dealer the first time and they replaced a seal. we took a trip and took it back to the dealer and they said there was coolant leaking into the intake manifold and we would need a new engine. we ended up spending about $3500 on the car. the second problem was related to the abs brain failed and we would need to replace it and that would be about $1200. it was at this point, we decided we would not pursue that repair as that would mean we would have put in about 5k into our car within a year. 3) ford went in "half" with us on the engine replacement. i do not recall the exact date for the first failure. the second failure was approximately january 2005. *jb