Consumer Complaint Detail

DODGE / DURANGO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004056964 Incident Date: Oct, 17 2004
Consumer's City: PITTSTOWN Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4HB58D04F Date added to File: May, 23 2021
Date Complaint Received: Feb, 21 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 16 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was at a stop sign waiting for my turn to make a left hand turn. when all was clear i started to make the left hand turn and all of a sudden had absolutely no control of the steering wheel. my truck proceeded to turn in a left hand turn almost allowing me to do a 360 at a slow rate of speed. i heard a lot of noise and after about 30-60 seconds had regained control of the steering wheel landing in a ditch on the side of the road. i drove the car directly to the dealership and explained the problem. i have no idea what they did, except that they claimed to have fixed it and i have not had another one of these problems again. i am not sure of the date so i took a guess. *jb