Consumer Complaint Detail

FORD / MUSTANG / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004057859 Incident Date: Jun, 09 2004
Consumer's City: HOLCOMBE Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MUSTANG Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Structure:body:hood
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Mar, 01 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Last summer i purchased a 2002 mustang convertible. i noticed that one of the rock chips in the hood was starting to peel. i took the car to a local dealership for an estimate on fixing it. the body man looked up a tsb and printed it out for me. it was the bulletin on sheet metal primer. seems the mfg used the same primer on the composite parts and as a result the paint is peeling off the entire hood. i contacted a ford executive and was told that ford would repaint my hood when it started to rust. my only question is........when do composite parts rust? i might be female but even i know that when my hood rusts that means the end of the world is near. all i want is for ford to stand behind what they make and fix the problem. *jb