Consumer Complaint Detail

VOLKSWAGEN / TOUAREG / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004058942 Incident Date: Sep, 08 2004
Consumer's City: DUNN LORING Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: TOUAREG Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVGEM77L24D Date added to File: May, 23 2021
Date Complaint Received: Mar, 11 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 10 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I took delivery of my 2004 vw touareg on 7-11-04. by 9-9-04 it was having problems. it has been in 6 times for electrical problems, 3 times for the ac, 3 times for the battery, and 1-2 times for other things. tomorrow, i will be taking it in again for further a/c problems, brakes that catch on their own while in drive, intermittent faulty triggering of tire pressure monitoring system, and a hole that i discovered only day in the fire blanket under the hood. apparently the engine heat has been burning a hole in it and has burned away a hole right through the blanket to the hood itself, but not through the hood yet. this car has meant time lost from work and an inordinate amount of time spent in the shop and paying for rental cars. this car is a fire and safety hazard. fairfax county consumer protection (roy seger) had contacted vw as this car falls under the lemon law. vw responded that they would not comply, stating that they had fixed the battery. their response failed to account for the multitude of other problems...and now this. i have never felt so powerless. is there anything you can do to help?? *nm