Consumer Complaint Detail

HONDA / ACCORD / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004060444 Incident Date: Feb, 29 2004
Consumer's City: LEBANON Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ACCORD Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:front:wheel bearing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1HGCM56303A Date added to File: May, 23 2021
Date Complaint Received: Mar, 24 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 13 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In 3-04 (1 year old -approximately) noticed a noise in front(wobbling/metallic)at highway speeds. could not determine if noise was coming from the front/back but appeared to be louder in front. returned vehicle to dealer (4-9-04) but they failed to find any problem. problem remained consistent, did not worsen significantly during the next 8-10 months. sometime in early 2005, noise began to get worse. brought to a repair shop. cause could not be located but determined that back left rear tire was wearing unevenly and it was suggested that possibly tires had been rotated incorrectly in 2004. back-wheel alignment was performed and new tires were purchased in may 05. noise appeared to subside. in late 05, noise returned & began to worsen. although brakes had approximately 30% wear still left on them, replaced them in 12/05. took vehicle to local shop on 3/10/06. new tires had worn on the left rear but cause could not be determined. returned to the dealer on 3/17 who determined that 3 of 4 wheels had defective wheel bearings. it was recommended that the left front and left rear be replaced immediately and that the right front be replaced in near future. we had the dealer replace the two left bearings and had a local mechanic replace the rf on 3/24/06. a 2nd back wheel alignment was performed/new set of tires now needed. the dealer has indicated this is a rare failure. hard to believe that something this "rare" can occur on 3 wheels unless product is defective. internet contains multiple cases of similar complaints about the accord (var. years). in some instances, bearings had to be replaced multiple times! almost all driving is at hwy speeds. vehicle has approx. 87000 miles on it we did not return the vehicle to the dealership after they failed to diagnose the problem initially because we live more than 120 miles (round trip) from our home and it requires that i take a day off of work to return the vehicle to them. *jb