Consumer Complaint Detail

HONDA / CIVIC / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004062095 Incident Date: Aug, 03 2004
Consumer's City: Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CIVIC Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal:sensor/control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1HGEJ6622VL Date added to File: May, 23 2021
Date Complaint Received: Apr, 09 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 14 1997
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On august 04, 2004, i visited the honda dealership because the indicator light on the supplemental restraint system (srs) readiness indicator lamp of my honda civic 1997 dx had turned red. when they checked my car, they said that they got a dtc code of 08-5 from the srs module. i was told that it meant srs control unit failure. the dealerships reset the srs unit. a year after, the same condition recurred. i was then told that srs control unit needed to be replaced. if no action were taken, the uncorrected illumination of the srs readiness indicator lamp can hinder the detection of potential vital airbag system operation of components such as airbag module, crash sensor and wiring integrity. the diagnostic service and part costs has deterred me from servicing this recurring problem. the estimated cost of the parts and service is over $800.00. i have never been in any incident or accident wherein the airbags were deployed. i believe that the srs control unit should be guaranteed throughout the life time of the vehicle. i strongly believe that this is a serious safety issue. nowadays, when i drive the car, i do not feel as secure as i did, for i am uncertain if the airbag would deploy at all, in case i get into an accident. when i spoke with american honda's customer representative today, 4/10/2006. i was told that they would do nothing, that i am personally responsible to get it repaired. *nm